PRIVACY POLICY
Privacy Policy for Diorella.me
Last Updated: [31March, 2025]
Welcome to Diorella.me (the "Website"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with Hong Kong’s *Personal Data Privacy Ordinance (PDPO)* and other applicable laws. By using our Website, you agree to the terms of this policy.
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1. Data Controller
Diorella.me, operated by [Insert Company Name], with its registered office at [Insert Address, Hong Kong], is the data controller responsible for your personal data.
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2. Information We Collect
We collect the following types of data:
- Provided by You:
- Name, email, shipping/billing address, phone number, payment details.
- Account credentials (if you create an account).
- Communications (e.g., customer service inquiries).
- Automatically Collected:
- Browsing behavior (IP address, device type, pages visited) via cookies.
- Purchase history and preferences.
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3. How We Use Your Information
Your data is used to:
- Process orders, deliver products, and manage payments.
- Communicate about orders, accounts, or inquiries.
- Send marketing communications (with your consent).
- Improve our Website, services, and user experience.
- Comply with legal obligations.
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4. Legal Basis for Processing
We process your data based on:
- Contractual Necessity: To fulfill orders.
- Consent: For marketing communications (you may withdraw consent anytime).
- Legitimate Interests: Website optimization and fraud prevention.
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5. Sharing Your Information
We may share your data with:
- Service Providers: Payment gateways (e.g., PayPal, Stripe), logistics partners, IT support.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In mergers, acquisitions, or asset sales.
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6. International Data Transfers
Your data may be transferred to and processed in countries outside Hong Kong. We ensure safeguards (e.g., contractual clauses) are in place to protect your data.
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7. Data Retention
We retain your data only as long as necessary for:
- Fulfilling orders or legal obligations.
- Resolving disputes or enforcing agreements.
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8. Your Rights
Under PDPO, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing.
- Object to specific data uses.
- Lodge a complaint with the Hong Kong Privacy Commissioner.
To exercise these rights, contact us at [Insert Email/Address].
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9. Cookies
We use cookies to:
- Enable essential site functions (e.g., shopping cart).
- Analyze traffic via tools like Google Analytics.
- Personalize ads (with your consent).
Manage preferences via your browser settings or our cookie banner.
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10. Third-Party Links
Our Website may link to external sites. We are not responsible for their privacy practices.
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11. Children’s Privacy
We do not knowingly collect data from individuals under 18. If you believe a minor has provided data, contact us immediately.
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12. Changes to This Policy
Updates will be posted here with a revised "Last Updated" date.
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13. Contact Us
For questions or requests regarding your data:
Email: [info@diorella.me]
Company: [Diorella.me]
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*Thank you for trusting Diorella.me with your privacy.*